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Everything you need to track an order, understand a machine or get hold of us. If you cannot find it, write to us: we answer ourselves, usually the same day.
Your tracking number is emailed to you as soon as the order ships. You can also check progress at any time.
How to choose between twenty-nine machines, noise in a flat, when a machine is not advised, delivery, cancelling an order: the answers are gathered on one page.
We publish the situations where each machine is not advised, rather than hiding them at the bottom of the page. Worth reading before first use.
Timescales, carrier, your 14-day right to cancel, return postage and your rights under the Consumer Rights Act 2015.
A question about a machine, a doubt before buying, a problem with an order: write to us and we will answer you ourselves.
